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No.0706 / July 2006

"Practical Reliability" Newsletter

  www.practicalreliabilitygroup.com

  In this issue:

-   Utilizing SAP-EAM as your maintenance history data repository
Utilizing maintenance history for reliability analysis
-
    Using RCA on process related issues
-   
News and Upcoming Events
-   
Closing Comments 

 Utilizing SAP-EAM as your maintenance history data repository

SAP-EAM often gets a bad rap as being difficult to use or ineffective as an EAM system.  The truth is that SAP-EAM, like other EAM solutions, only provide value when they are configured to enable a defined work process.  Software is only an enabling technology and not a "cure-all" for poor maintenance and reliability practices.  Implementing an EAM solution is much like building a house.  A great deal of thought must be given to the "design" before it is actually built.  In order for SAP-EAM to be effective, the "designers" must consider the following:

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A comprehensive equipment taxonomy

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Effective equipment strategies

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A maintenance and reliability work process

An EAM cannot be very effective without a list of all equipment used in the facilities.  Employing a comprehensive equipment taxonomy is the foundation for a value added EAM system.  This includes a listing of all equipment categories, classes and types.  Once all of the equipment types have been identified a list of technical characteristics should be created.  These technical characteristics typically come from the manufacturer in an equipment datasheet.  Finally a list of all codes associated with each type of equipment must be delineated.  SAP-EAM offers a fairly robust set of fields to document equipment history.  However, the codes themselves must be developed by the enterprise using the solution.  Some of the key fields on an SAP-EAM notification are the object part, damage, activity and cause codes.  SAP-EAM allows for the creation of catalogs to associate various sets of codes to different types of equipment.  It even allows the end user to enter multiple items when there are multiple components addressed on a single notification.  This is important as many repair notifications involve multiple components.  There are also fields to identify the problem, whether the event was a breakdown and a myriad of date fields.  The success of SAP-EAM begins with the creation of complete equipment taxonomy.  

The purpose of EAM systems is to allow for the creation of job plans so that work can be planned and ultimately scheduled.  In order to do this it is critical to have a method for developing equipment strategies.  This is often done with tools and methodologies related to Reliability Centered Maintenance or RCM.  There are many flavors of RCM being employed in industry.  The key is to have a basis for when to employ a give task and for what reason (e.g. what failure mode is being addressed).  This can be a lengthy exercise but done "practically" can be a real benefit to your maintenance and reliability efforts.

Of course none of this works without clear and defined work processes to execute the work, document the history and maintain the system.  People must be trained in the use of the system as it pertains to their role and function.  For example, if a mechanic is expected to document history on a notification then they should be trained in the taxonomy and how the codes are to be used.  There are many workflows and roles and each must be given thorough review.  The key to a successful implementation is to make sure that everyone who needs to interact with the system knows their role and has the training and skill to execute their given task(s).

There are, of course, many other aspects to SAP-EAM that have not been covered here.  These would include thing like material management, bills of material and others.  The key, however is to make sure that if you are implementing SAP-EAM or any other EAM system it is important to consider the issues discussed here.  To learn more about SAP-EAM you can check out our iPresentation on www.reliabilityweb.com.

http://www.reliabilityweb.com/forms/prg_reg.htm

Also, check out this article on Best Practices for SAP-PM Maintenance History Documentation.

Utilizing maintenance history for reliability analysis

If you are going to go to the trouble of collecting maintenance history data in your CMMS/EAM system you should be prepared to use that data for decision making.  There are a number of uses for good quality maintenance history.  It is often the data required to generate Key Performance Indicators (KPI's) for maintenance and reliability.  For example, Mean Time Between Failure (MTBF) is a very common metric used to evaluate the performance of a reliability initiative.  This metric can be calculated using data extracted from maintenance history.  

 Maintenance history can also be used for more advance reliability analysis techniques like AMSAA Growth trending and Distribution Analysis like Weibull.  These techniques allow you to see patterns in the data that can be useful in determining when another failure might occur, when to take preventive action and even assist in the root cause analysis efforts for chronic failures.  These techniques do not require a lot of data elements nor do they require a lot of event data.  For example, Weibull Analysis is often used to help plan shutdown/turnaround activities.  A number of process plants use this tool to determine when the most appropriate time is to replace heat exchanger bundles.    

To learn more about some of these techniques you can download a recent paper presented at a Society of Maintenance and Reliability Professional (SMRP) conference.  

http://www.practicalreliabilitygroup.com/SMRP_2003_Reliability_Analysis.htm

Using Root Cause Analysis (RCA) on process related issues

Most people consider using Root Cause Analysis when they have a catastrophic failure.  Many times it is a mechanical failure like a fractured drive shaft or leak on a critical vessel.  These are definitely events that would benefit from a disciplined RCA process.  However, these failures tend to be sporadic in nature.  

RCA processes can and should be applied to chronic events.  More specifically, they can be applied to process events and failures.  For example, if you have a system designed to cool a product to a certain temperature but the temperature is consistently high, than an RCA could be the catalyst to find out the cause(s) of the high temperature.

RCA is particularly good for these types of repetitive events/failures because there is typically a great deal of data surrounding the problem.  Since these issues are often ongoing, you have the ability to collect data as needed.  For sporadic failures you really only get one opportunity to get the failure information and then it is gone.  

If you are experiencing recurring process upsets consider using RCA to help pinpoint the source of the problem.  Often it is a simple fix to correct the issue but you first have to identify the specific cause(s).

To learn more about this topic you can check out Ken Latino's upcoming SMRP presentation in Birmingham , Alabama the week of October 22-25, 2006.

http://www.smrp.org/pdf/confPC27%201.pdf

 

  Check out the NEW 3rd Edition of Ken and Bob Latino 's book on the PROACT® Root Cause Analysis Methodology.

BUY IT NOW!

  News and Upcoming Events

 

This highly interactive workshop is designed to demonstrate the benefits of defect elimination while providing the PROACT® tools and techniques to make it all happen.  Click here to learn more...

PRG is working closely with the Society of Maintenance and Reliability Professionals (SMRP) to form a new local chapter in the Roanoke Valley of Virginia.  Is you are interested please contact Ken Latino (klatino@practicalreliabilitygroup.com) to learn more.

Lubrication World
Chattanooga Tennessee
September 12-15, 2006

SMRP Conference
Birmingham , Alabama
October 22-25, 2006

 International Maintenance Conference (IMC-2006)
Daytona Beach , Florida
December 5-8, 2006

 
Closing Comments

We hope that you enjoyed this newsletter and we will continue to provide relevant topics for all the maintenance and reliability professionals with a passion for practical approaches to plant performance improvement.

If there is a topic that you would like to see in an upcoming edition please let us know.

webmaster@practicalreliabilitygroup.com

 

Practical Reliability Group
P.O. Box 284
Daleville , VA 24083
302-525-4309

http://www.practicalreliabilitygroup.com/ 

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